Welcome to Colosseum Holidays, a brand of AB Colosseo S.r.l. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services related to vacation rental properties. By using our website and services, you agree to the terms of this Privacy Policy.
Information we collect
We collect personal and non-personal information from you in several ways.
Information you provide to us
- Booking information: name, email address, phone number, payment details, billing address, travel dates, property preferences.
- Account information: if you create an account, we may collect your username, password, and profile data.
- Contact forms and enquiries: information provided via contact forms or direct communication.
- Reviews and testimonials: if you submit reviews, comments, or testimonials.
Information we collect automatically
- Log data: IP address, browser type, operating system, referring pages, date and time of access.
- Cookies and tracking technologies: we use cookies, web beacons, and similar technologies to enhance user experience and analytics.
- Geolocation data: with your consent, we may collect your approximate location.
How we use your information
- To provide and manage bookings and rental services.
- To communicate with you regarding enquiries, support, or promotions.
- To personalise your experience and tailor content and recommendations.
- To process payments and prevent fraudulent transactions.
- To improve the functionality and security of our website.
- To comply with legal obligations and resolve disputes.
Sharing and disclosure of your information
We do not sell your personal data. However, we may share your information in the following ways:
- With service providers: trusted third parties who assist with payment processing, customer service, marketing, or technical support.
- With property owners and managers: information necessary for processing and managing your reservation.
- Legal requirements: when required to comply with laws, legal processes, or to protect our rights.
- Business transfers: in the event of a merger, acquisition, or sale of assets.
Cookies and tracking technologies
We use cookies to remember your preferences and account settings, to analyse site traffic and usage patterns, and to deliver targeted advertisements based on browsing behaviour. You can manage your cookie preferences via your browser settings.
Data security
We implement appropriate technical and organisational measures to protect your personal data, including encryption, access controls, and secure payment gateways. However, no method of transmission over the Internet is 100% secure.
Your rights and choices
Depending on your location, you may have the right to:
- Access and obtain a copy of your personal information.
- Correct or update inaccurate or incomplete information.
- Request deletion of your data (the right to be forgotten).
- Object to or restrict processing of your data.
- Withdraw consent at any time.
- Lodge a complaint with a data protection authority.
To exercise these rights, contact us by email.
Data retention
We retain your personal information only as long as necessary to fulfil the purposes for which it was collected and to comply with legal obligations.
International data transfers
If you are accessing our services from outside the country where our servers are located, please be aware that your information may be transferred to, stored, and processed in countries with different data protection laws.
Children’s privacy
Our services are not intended for children under the age of 13, or 16 in some jurisdictions. We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us.
Third-party links
Our website may contain links to third-party sites not controlled by us. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any information.
Changes to this privacy policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Your continued use of our website and services constitutes acceptance of these changes.
Contact us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at info@colosseumholidays.com.